HOW WILL I RECEIVE MY ORDER?

We do everything we can to ensure that your order is delivered as quickly and without complications as possible.

WHEN DO WE SHIP ORDERS?

Orders received by 12:00 hours on a working day we ship the same day.
Orders received after this time will be shipped the next business day.
Orders placed during the weekend or holiday are shipped the next business day.

We ship orders after receiving payment (for online payment or bank transfer).

DELIVERY TIME BY REGION

Slovakia

Delivery usually within 1–2 business days from dispatch.

Czech Republic

Delivery usually within 2–3 business days from dispatch.

EU countries

Delivery usually takes 3–7 business days depending on the destination country.

Countries outside the EU

Delivery usually takes 5–14 business days depending on the country and any customs procedures.

The delivery times listed are approximate and may vary depending on the carrier.

Full shipping costs

Shipping to the USA: (€49.00)
Shipping to USA: Free from: (€290.00)

Shipping to other European countries: (€30.00)
Shipping to other European countries: free from: (€250.00)

Shipping to countries outside the EU: (€49.00)
Shipping to countries outside the EU: free from: (€250.00)

Shipping in Slovakia: €4.00
Shipping in Slovakia free from: €100.00

Shipping to the Czech Republic: (CZK 180.00)
Shipping to the Czech Republic: free from: (CZK 2445.00)

Shipping to Germany: €10.00
Shipping to Germany: free from: €100.00

Shipping to Poland: (PLN 45)
Shipping to Poland: free from: (PLN 430)

Shipping to Italy: €10.00
Shipping to Italy: free from: €100.00

Please note: For orders shipped to the United States, customs duties, import taxes, or other fees may be charged by local authorities upon delivery. These charges are not included in the product prices or shipping costs shown in our online store and are the responsibility of the customer. We recommend checking with your local customs office for more information about possible additional charges before placing your order.

SHIPMENT TRACKING

Tracking is available for deliveries to countries where the service is available.Flexible Delivery Service.

If your order is delivered via this service, you will receive it directly from the carrier after it has been shipped.email and SMS message with a link to track the shipment. The message will also include a tracking number, which allows you to continuously check the shipment online.

Using the tracking link you can:

verify the current location of the shipment,
check the estimated delivery date,
or adjust the delivery details according to the carrier’s capabilities (e.g. change the date or place of delivery).

If the order is delivered to a country where the Flexible Delivery Service is not available, delivery information will be provided directly by the carrier according to the standard delivery terms in that country.

If you have any questions, do not hesitate to contact us – we will be happy to help you.

Flexible delivery is available in these countries:

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Italy
Ireland
Latvia
Lithuania
Luxembourg
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Switzerland
Great Britain